Refund policy

No Returns or Refunds

Due to the nature of our products, FabricFresh does not accept returns or refunds on any purchased items.

Our fabric care products are:

  • Hygiene-sensitive products that cannot be resold once opened or used
  • Non-returnable once the seal has been broken or the product has been applied

Why We Have This Policy

For health, safety, and hygiene reasons, we cannot accept returns on:

  • Opened or partially used products
  • Products that have been applied to fabrics
  • Items where the original packaging has been compromised

Quality Guarantee

While we do not offer refunds or returns, we stand behind the quality of our products. If you receive a defective or damaged item due to shipping or manufacturing error, please contact us within 7 days of purchase with:

  • Proof of purchase (order number/receipt)
  • Photos of the defect or damage
  • Description of the issue

We will work with you to resolve legitimate quality issues on a case-by-case basis.

How to Contact Us

For quality concerns or questions about this policy:

  • Email: lhagent.tahdrel@mail.com
  • Phone: 347-882-5289
  • Website: thefabricfresh.com

Policy Changes

FabricFresh reserves the right to modify this policy at any time. Changes will be posted on our website and effective immediately upon posting.